Lane Irrigation :: Testimonials

70 Cristich Ln # B,
Campbell, CA 95008
United States
Phone: 408-377-5600

Testimonials

The only pro shop who can answer all of my questions without mansplaining irrigation to me. Such a gem of a place. Very knowledgeable staff, great selection, fast response time when I call. Lane is always my first stop when shopping for parts for my company.
Hannah S.,
Owner, Blue Dot Landscapes
I just made my first purchase of several rolls of tubing, connectors, and tools for an inline drip irrigation system (Rainbird/Netafim) to provide blanket, low-volume coverage to my fruit trees, shrubs, ground cover, etc. The team at Lane Irrigation is fantastic! Every team member is professional, friendly, knowledgable, and helpful. I have had several conversations with them and many questions to help me plan out my irrigation system and they delivered excellent service throughout the entire process.

I am happy to give Lane Irrigation a 5-star review and will continue buying here! I'm really happy to support this local business!
Drew W.,
San Jose, CA
I was so happy with the nice and helpful service at Lane. As a homeowner that can do only basic repairs, they helped me get the right parts and gave quick advice that helped me do the minor repair myself. They cheerfully helped me even though the parts I bought cost less than a dollar!
Julie L,
Los Gatos, CA
Decided to redo myself all the irrigation for our yard, 8 zones including lawn and drip. Had done this before, mostly relying on Home Depot.

These guys saved me time, money and frustration and made this experience interesting and fun.

They looked at my plans and offered advice after advice saving scores of mistakes I would have done. They reviewed calculations and diagrams and build a complete shopping list. I got 95%+ of what I needed in one trip - this is very significant to anyone who tried this as a homeowner.

Some of great advice I got included: Call your water company to get the water pressure at the meter. Use a flexible funny pipe for each head so you can move the sprinkler around easily. Help to determine if a 1in valve would service the 12 sprinklers I had in mind. And significant help to not forget to buy a few pieces that you only discover when you are on the job ...

On top of that prices were lower that HD (!) sometimes by 30% (e.g. for valves). Actually I do not believe that anything was more expensive than HD...

They made this work fun fast and interesting for me !!
Guillaume O,
Santa Clara, CA
Even though it's retail, they cater to installers who can get needed stuff in one place. If they're not busy, you can talk to someone at the counter unlike HD.

The truth is that you can get all parts at the big boxes (like 24v solenoid, PVC parts, etc.) for slightly cheaper prices (Lane is competitive but more expensive) and avoid going on the 17 to get there.

Where they are much better is in the "system control", like manifolds and controllers. It doesn't mean that higher prices mean higher quality, but the components you bury under the ground or electronic controllers should be higher quality than what the big boxes sell.
Tony M,
Washington, DC
I came in with the basic idea that I wanted to convert my sprinkler system to drip. Even though I'd found a lot about it in theory on the internet I really needed help with what actual PARTS I needed to retrofit. Juan Patino helped me by basically designing a system between helping other customers (professionals who knew what they wanted and needed to get in and out and back on the job). I brought in a drawing of my existing layout and he laid out the parts right on the drawing, which was helpful when I returned home with a box of parts.

Since then I've been back 2 other times and everyone's been helpful.

1/2 star off for inconvenient hours for the do-it-yourselfer 9-to-5-er.

Only open half day on Sat and of course I need parts on Sunday when I'm in the middle of the job!
Leigh P,
San Jose, CA
I went looking for a pump for my fountain. Got that and will go back for more thing very soon. This is the kind of local business and superb service that we need to support.

It is a little hard to find but it is worth the effort. The staff is VERY helpful and they have a good selection of quality plumbing and lighting supplies.

Yep, they carry landscape lighting and they have a lighting room so you can get an idea of what the installed product will look like.

Customer service is superb. My wife was with me and she commented that they spoke to her as well as me and they didn't act like she was unimportant. I didn't know exactly what size pump I needed but with a little discussion they helped me get a great quality pump at a reasonable price.
I had been looking at landscape lighting so I expanded the discussion. They were helpful in understanding the pros and cons of various solutions. There is nothing like great service. Since I had already been looking I had some idea about costs. I asked their prices and found that they were very competitive and even lower than most on some items.
John Z,
Campbell, CA
Great customer service, competitive prices, detailed product knowledge. Why go anywhere else? I first went in exploring some sump pump / french drain ideas I had. I do mostly all my own work on my house and the typical business that primarily caters to professionals don't always tolerate the do it your self person trying to educate themselves. But Troy at Lane showed me some product options, pulled a sump pump out of the box to explain it's value over the cheap Home Depot plastic ones and made me feel I could make an informed decision. Went back several days later to buy some corrugated drain line with accessories and they are actually lower in price than Home Depot. I'll be back for sprinklers and more as my landscaping project continues..
Robert V,
San Jose, CA